A guide and five short exercises
Practice get-well replies at work
When illness comes up at work, you may need to acknowledge a client's message, add a note to a colleague's card, or thank the people who checked in on you. Before choosing a phrase, decide what your message needs to do. These three checks help you adapt the wording to the relationship and the facts you actually know.
Exercises take about 2 minutes each · No account · No saved progress
Choose an exercise ↓Before you write a reply
Choose the exercise closest to your situation, then compare the explanations for all three replies. The best-fit answer is based on the stated facts; different circumstances can change the best choice. The exercises help with wording, while your workplace's usual process handles any necessary leave or work arrangements.
Choose a situation to practice
- 01
Replying when a client is unwell
Practise a kind reply that keeps promises realistic.
- 02
Replying to your manager's sick-day notice
Practise sounding respectful in a familiar email exchange.
- 03
Writing to a colleague you barely know
Practise warmth that fits a new working relationship.
- 04
Adding your own note to a team card
Practise writing as one signer in a shared space.
- 05
Thanking colleagues while you are still unwell
Practise gratitude without giving an unwanted health update.
Sources and how this guide was written
These sources inform the communication tasks and writing guidance. The guide and exercises are our own editorial work, not quotations or endorsements.
- British Council: Email etiquette
Supports checking recipients and keeping brief emails polite; the illness-specific checks are our application.
- British Council: Business email greetings and tone
Background on familiarity and formality, used here as contextual guidance rather than a universal workplace rule.
- Hallmark: Writing a thank-you card
Supports naming the kindness received; separating gratitude from a health update is our editorial judgment.